Return Policy

Return Window & Product Condition

The customer has a period of 14 days starting from the date of pick-up or delivery to return any damaged products or items received in error.

Please note that damaged products should not have been installed or modified, including drill holes from hardware, as this will void the return policy.

Starting the Return Process

To begin a return, email a clear photograph of the item and the damage to the address for your purchase location. Please include your name and order number.

Restocking Fee

A 25% restocking fee applies to all returned items. The fee also applies to orders canceled after they have been shipped or assembled, even if delivery or pickup has not yet occurred.

Returning Items to the Store

Please be aware that L&C Cabinetry does not arrange pick-up for damaged or incorrect items. Customers are responsible for returning the item to the store for an exchange or refund. However, there may be some exceptions to this policy.

Damaged or Incorrect Items During Delivery

If you notice any damaged or incorrect items during the delivery process, you may return the item to the driver. However, the customer must personally pick up the correct or fixed item from the store. Please note that this provision excludes third-party delivery services.